Calgary
3651 19 ST NE
Calgary, AB T2E 6S8
Phone: 403-300-2244
Fax: 403-300-2245
cs@whcare.ca
Monday–Friday · 8:00 AM–4:30 PM
Get Calgary directions →Your Calgary & Red Deer Home Health Care Store
4.9(30) on GoogleEmpowering Health, Transforming Lives.
Hospital beds, wheelchairs, stair lifts, porch lifts, residential elevators, ramps, washroom modifications, and certified compression fittings — from two Alberta showrooms in Calgary and Red Deer, serving the AHS Calgary Zone and AHS Central Zone. Family-run, and built around a free in-home assessment.
Free parkingWheelchair accessibleWalk-ins welcome
“Empowering Health, Transforming Lives”
Free
In-Home Assessment
Scroll
City-Wide Delivery
Same-week setup in Calgary & Red Deer and surrounding areas
Walk-Ins Welcome
Free parking on-site
We Service What We Sell
Support in Calgary & Red Deer
Sanitized Inventory
Hospital-grade cleaning
OT-Friendly
We work with your care team
Rent or Buy
Flexible weekly & monthly
What We Do
Everything you need under one roof
Six service lines, one local team. Rent or buy, with installation, service, and pickup all from the same people.
Solutions By Room
Tell us the room. We'll tell you the fix.
Most people don't call us asking for a “vertical platform lift” — they call because Mom can't manage the front steps. Start where the problem actually is.
Funding & Coverage
You probably qualify for more than you think.
AADL, RAMP, WCB-AB, AHS, PDD, Veterans Affairs, NIHB and most extended insurance plans can cover a large share of what you need. The forms are the reason most families never claim it — so we fill them out for you, free.
See what you qualify forAADL
RAMP
WCB-AB
AHS
Veterans Affairs
NIHB
Blue Cross
Sun Life
Trusted brands & funding programs we work with
AADL
AHS
Veterans Affairs
WCB Alberta
Sigvaris
Jobst
Mediven
Juzo
Drive Medical
Pride Mobility
Ameriglide
Motion Composite
Standers
Mobb
Invacare
Lighthouse
Evolution Technologies
Amylior
PDG
Kimobility
Night Hawk
Future Mobility
Motion Concept
Sunlife Medical
Body Points
Moovo
Triumph Mobility
Rhea Sense
Human Care
Arjo
Savaria
Serenity
Ram Elevators
Blake Medical
DLcana
Eclipse Medical
Physipro
Our Story
More than a store. A partner for life at home.
Western Health Care started with a frustration caregivers in Calgary and Red Deer knows: the hospital bed comes from one company, the stairlift from another, the compression stockings from a pharmacy across town, and the ramp from someone driving in from out of city. Families end up exhausted before the patient even gets home.
We built one local store that covers the whole journey — from the first phone call after a diagnosis to the day we pick up the rental years later. One team. One number. One file that knows your home, your funding, and your situation.
8
Service lines
24h
Response time
100%
Alberta-local
“Empowering Health,
Transforming Lives.”
It's on our logo. It's also how we measure every day.
Family-runNE CalgaryInsurance-friendly
Authorized dealer
Stairlifts & VPLs
How It Works
From phone call to first day at home — in four steps.
Whether you're preparing for a hospital discharge or planning ahead for aging in place, the path is the same.
Call or stop by
Tell us what's going on — a parent coming home from hospital, an aging-in-place concern, a sports injury. We listen first.
Free in-home assessment
An accessibility specialist visits your home, measures stairs and doorways, and identifies the real fall risks.
Written plan & quote
You get a prioritized, written plan within 48 hours — what's essential, what's nice-to-have, and what each piece costs.
We deliver & install
Same-week delivery, professional installation by our own Alberta technicians, and full service and support for everything we sell.
Our Impact
Calgary and Red Deer families, made safer at home.
8000+
Alberta households served
24h
Average response time
8
Service lines, one team
98%
Would recommend us
What Families Say
Real reviews, in their own words.
Verified Google reviews from Alberta families we've helped through hospital discharge, recovery, and aging-in-place projects.
“I recently got a stair lift installed from Western Health Care for my grandmother, and I'm extremely happy with the service. Navi came for the installation. He was very professional, explained everything clearly, and gave a proper demo of how the lift works. The stair lift has really improved my grandmother's mobility at home. Also, the price was much lower compared to other companies, and the quality of the product is excellent.”
T
TPS Advocate Khanna
Stair lift installation · Google
“We have been very pleased with all our interactions with this company. All the staff that we spoke to were informative and receptive to our inquiries. We have rented two separate pieces of equipment and even received a refund without asking for one when a rented chair was returned. The gentlemen who delivered each piece were professional and kind. We highly recommend this company.”
S
Sherry Goldenberg
Equipment rental · Google
“Mylo G was here at our home on 2 occasions to install grab rails and a bed rail. These were installed to assist my husband as he climbs the stairs and to help when he gets out of bed. We were very happy with Mylo's work and we found him to be very friendly and kind. Thank you.”
B
Bev Hildebrand
Grab rails & bed rail · Google
“Western Health Care team was really good, they installed a curved stairlift at my house — very neat work. Thanks to the accessibility team and installers Timirpreet and Gurpartap.”
R
Rene Rivera
Curved stair lift · Google
Why Calgary & Red Deer Choose Us
One local team, every part of the home health journey.
Western Health Care exists so Calgary and Red Deer families don't have to cobble together five different companies to make a home safe and livable. From the moment we walk through your door for a free assessment to the day we pick up your rental, you're working with one local team who knows your home and your situation.
Two Alberta showrooms — Calgary and Red Deer
Free in-home assessment across the Calgary and Central zones
Same-week delivery, setup, and pickup
Certified compression fitter on staff
Stair lifts, porch lifts, and residential elevators installed and serviced
Direct insurance billing — Blue Cross, Sun Life, Manulife, AHS, AADL
Funding paperwork prepared free: AADL, RAMP, SHARP, WCB, VAC, NIHB
Walk-ins welcome — free parking and wheelchair accessible at both stores
Equipment Rental
Hospital beds, wheelchairs, walkers, knee scooters, and more — clean, sanitized, delivered city-wide.
Compression Fittings
Certified fitter on staff for medical-grade compression stockings and garments. Direct insurance billing.
Stairlifts & VPLs
Straight, curved, and vertical platform lifts. Free in-home assessment and professional install.
Washroom Modifications
Walk-in tubs, grab bars, barrier-free showers, and raised toilets — built for aging in place.
Knowledge Hub
Short guides for the questions we hear every day.
Quick reads on choosing equipment, navigating Alberta funding programs, and setting things up safely at home.
Storefront & Equipment Gallery
Visit us in Calgary & Red Deer.
Two Alberta locations for mobility equipment, home safety products, and accessibility support. Find your nearest store below, then explore our Calgary storefront and equipment gallery.
Red Deer
Unit 3 - 6721 67 Avenue
Red Deer, AB T4P 1K3
Phone: 403-309-0198
Fax: (587) 882-9116
reddeer@whcare.ca
Monday–Friday · 8:00 AM–4:30 PM
Get Red Deer directions →
Calgary storefront
Our NE Calgary storefront
3651 19 ST NE, Calgary, AB T2E 6S8
Window displays
Mobility and independence display
Ramp and handrail display
Residential platform lift display
Stairlift example
Accessible shower example
Store Hours
Monday - Friday8 AM - 4:30 PM
SaturdayClosed
SundayClosed
Need equipment outside business hours? Leave a voicemail and we'll respond first thing next business day.
Get in Touch
Common Questions
Frequently Asked Questions
Quick answers about rentals, fittings, installations, and how we work with Calgary and Red Deer families.
1
Getting started
How fast can you do an in-home assessment?
Most assessments are scheduled within 2-3 business days. For hospital discharges or urgent equipment needs, we do our best to be at your home within 24 hours. Call 403-300-2244.
Is the in-home assessment really free?
Yes — completely free, with no obligation to purchase. We make our money when we earn your trust and you choose to work with us, not from upfront consulting fees.
Do I need a referral from a doctor or occupational therapist?
No. Walk in, call, or book an assessment any time. If you do have an OT or case manager on your care team, we work directly with them on paperwork, measurements, and delivery.
2
Equipment & service
Do you rent hospital beds and wheelchairs?
Yes. We rent electric and manual hospital beds (with pressure-relief mattresses), wheelchairs, transport chairs, walkers, knee scooters, patient lifts, and more by the week or month. Delivery, setup, and pickup are available city-wide, usually within the same week.
Do you install stairlifts and VPLs?
Yes. We install straight stairlifts (often in a single day), custom curved stairlifts for landings, and indoor / outdoor vertical platform lifts (VPLs) for porches and split-level entries. Every project starts with a free in-home assessment.
Do you do compression stocking fittings?
Yes — we have a certified compression fitter on staff and carry Sigvaris, Jobst, Mediven, Juzo, and Therafirm in ready-to-wear and custom sizes. Direct billing to most extended insurance plans, AHS coverage for qualifying lymphedema patients.
Do you service equipment after the sale?
Yes — every stair lift, platform lift, elevator, ramp, and bed we sell is serviced by our own Alberta-based technicians. We also service most equipment purchased from other dealers.
3
Funding & coverage
Do you accept AADL, RAMP, SHARP, WCB, or Veterans Affairs funding?
Yes. We help Alberta families navigate AADL, RAMP, SHARP, WCB Alberta, AHS, Veterans Affairs Canada, and NIHB, plus federal accessibility tax credits. We prepare the paperwork; eligibility and approval are determined by each funding organization.
Which extended insurance plans do you bill directly?
Blue Cross, Sun Life, Manulife, GreenShield, Canada Life, Desjardins, Equitable Life, and most other major Canadian providers. If your insurer isn't on the list, ask — we can usually arrange direct billing on request.
What does AADL actually cover?
AADL covers a portion of the cost of hospital beds, manual and power wheelchairs, walkers, bathroom safety equipment, and patient lifts for eligible Albertans. Co-payment amounts depend on income; we walk you through the form when you visit.
4
Visiting & contact
Where is Western Health Care located?
Two Alberta showrooms. Calgary: 3651 19 ST NE, Calgary, AB T2E 6S8, serving the AHS Calgary Zone. Red Deer: Unit 3 - 6721 67 Avenue, Red Deer, AB T4P 1K3, serving the AHS Central Zone. Both have free on-site parking, wheelchair-accessible entrances, and welcome walk-ins Mon-Fri, 8 AM to 4:30 PM.
What are your hours?
Monday to Friday, 8:00 AM to 4:30 PM. Closed weekends. For urgent hospital-discharge equipment outside hours, leave a voicemail at 403-300-2244 and we'll respond first thing next business day.
Still have a question?
The fastest answer is a phone call. We're here Mon–Fri, 8 AM to 4:30 PM.
Ready to make home safer?
Walk in to Calgary or Red Deer, call us, or book a free in-home assessment. We'll help you figure out exactly what you need — and nothing you don't.
Find Us
Visit our NE Calgary showroom.
Address
3651 19 ST NE, Calgary, AB T2E 6S8
Free on-site parking · Wheelchair accessible entrance
Phone
403-300-2244
cs@whcare.ca
Service Area
Calgary (NE, NW, SE, SW), Airdrie, Cochrane, Okotoks, Chestermere, Strathmore
Also visit our Red Deer showroom
AHS Central Zone · Unit 3 - 6721 67 Avenue, Red Deer, AB T4P 1K3
Phone: 403-309-0198 · Fax: (587) 882-9116 · reddeer@whcare.ca
Monday–Friday, 8:00 AM–4:30 PM
View Red Deer location details →